Privacy Statement
At Will G Remit, your privacy is of paramount importance to us. We appreciate your trust and want you to be aware of how we gather, use, safeguard, disclose, and otherwise process your personal information in compliance with UK Data Protection laws. You can relax knowing that Will G Remit will only use your personal information in accordance with this policy.
Scope of This Privacy Statement
This privacy statement applies to personal data that we may obtain about you in a variety of ways, including when you use our websites or mobile applications, call Will G Remit, fill out transaction forms, or share other personal data with us at agent locations or online. Personal information refers to data about an individual that can be used to identify that individual.
Information Collection and Use
Depending on the goods or services you have requested from us, we may collect a variety of different forms of personal information, such as:
- Government Identifiers: ID number, passport number, driver’s license number.
- Transaction Information: Transaction history and purchase history.
- Account Information: Account number, user name, and password for Will G Remit.
- Financial Information: Credit card numbers and other financial details.
- Additional Personal Data: Any other personal data we may gather with your permission, as allowed or required by law.
We gather your personal information directly from you and/or the party on the opposite side of your transaction in several ways, such as:
- When you tell us where to transfer money or who should receive it.
- When you provide us with your contact information or a government-issued ID.
- When you call, use our websites or mobile applications to order our products or services, manage your online account(s), or update your account(s) and preferences.
We may also obtain information about you from third-party reference sources, suppliers, and clearinghouse services as part of our verification procedures or in any other way related to your use of our goods or services.
How We Disclose It
To assist us in our business operations for the purposes outlined in “How We Use It,” we may disclose personal information as previously mentioned to our affiliates and/or agents. We may also use this information for other purposes as allowed or required by applicable law and international conventions and treaties. Examples of disclosures that may be authorized or mandated by law include cooperation with law enforcement or government investigations, fraud prevention and detection, and responses to a court order or subpoena. Your personal information may need to be disclosed by Will G Remit to pertinent national, state, and municipal law enforcement agencies in the UK and other countries. These law enforcement authorities may then release the information to other parties. If you are a receiver of a transaction, Will G Remit may also disclose your personal information to the sender.
In order to complete requested transactions or to handle business support tasks, such as marketing and related services on our behalf, Will G Remit may transfer any or all of the personal information to service providers. We have confidentiality clauses and limitations on how we may use this information in our contracts with these service providers, who could be anywhere in the world.
We may disclose personal information to third parties in conjunction with the evaluation of the transaction if Will G Remit is a party to a planned or actual merger, acquisition, or transfer of all or a portion of its assets. Personal data that is still covered by this privacy statement would be accessible to the surviving firm or the acquiring company in the event of a sale of assets.
Choice and Consent
Without giving you notice and a chance to opt-out as allowed by applicable law, Will G Remit will not use, disclose, or otherwise treat personal information about you in ways that are inconsistent with those mentioned above. Whether or if Will G Remit sends you direct marketing offers is entirely up to you. Will G Remit shall keep methods and procedures in place to make sure that any express consent required by relevant legislation is obtained before collecting and using certain categories of personal information, such as “opt-in” consent. Every promotional email we send you will, in any case, include information on how to unsubscribe.
When you provide us with personal information about a third party, you warrant that you have the consent of that individual to provide us with that personal information.
Subject to contractual and regulatory limits, you have the right to revoke your consent at any time for us to use and disclose your personal information. You can change your account by sending an email to info@willgremit.com or by logging in to our website. Please be aware that we might no longer be able to offer some of our products or services if you withdraw your permission for certain uses of your personal information. Also, keep in mind that, in cases where we have already provided or are currently providing services to you, your consent will be valid for the duration necessary to achieve the goals stated in this privacy statement or in any other context at the time of collection, and you might not be able to revoke consent for certain necessary uses and disclosures (for example, maintaining reasonable business and transaction records).
Accuracy and Access
Will G Remit has procedures in place to assist preserve the accuracy of the personal information we collect because we want to make sure that the data we gather and use about you is correct for its intended use. You can contact us to let us know of changes or revisions to your personal information or log on to our website to examine and update information about yourself. By doing so, you can help us maintain accurate records and request access to your personal information.
Before providing you access or allowing you to make adjustments, we will make a reasonable effort to confirm your identity. Will G Remit will only keep personal information for as long as is necessary for business needs or as required by law, after which time it will safely destroy the data.
Data Security
Will G Remit takes administrative, technological, and physical security measures to guard against the loss, misuse, and modification of the personal data that is in our custody. Will G Remit protects the personal data we gather using industry-standard procedures and security measures.
In compliance with current legislation, access to personal information is only granted to employees and service providers who require it for the purposes outlined in this privacy statement. In addition to abiding by relevant laws, our service providers are obliged to follow standards for the security, gathering, use, and sharing of personal information.
Preventing Identity Theft
Please do not send confidential personal information such as passport numbers, government identification numbers, or account numbers to Will G Remit via an unsecured email message. You may send personal confidential information to Will G Remit via posted mail, phone, or using the “Contact Us” link available on our website. Do not be misled by emails that appear to be from us and ask for personal information. If you receive a suspicious email requesting your personal information, please forward the email immediately to info@willgremit.com.
Browsing
We automatically gather certain common technical data when you visit our websites. The sort of Internet browser you use, the files you requested, the domain name, and the country from which you seek information are examples of this common type of information. We utilize this kind of technical data to enhance our website, ensure its functionality, and gain a better understanding of how users interact with it. This data is also used, if necessary, to authenticate visitors to the website as part of our efforts to safeguard customers against fraud.
Cookies
Please see Will G Remit's Cookie Policy for more details.
External Websites
Our websites may be linked to or from third-party websites. Will G Remit is not responsible for the content or privacy practices of websites that are linked to or from our websites.
Use by Children
Will G Remit’s websites are not intended for use by minors. Will G Remit will not knowingly collect personal information from or market to children without the consent of a parent or legal guardian.
Change in Privacy Statement
Your confidence is one of Will G Remit’s most valuable resources. The services offered on our websites are subject to modification at any moment without prior notice in order to enhance your overall Will G Remit experience. We routinely examine our privacy policies in order to ensure that we are protecting the privacy of our customers. Therefore, this Privacy Statement could be altered sometime in the future. You can always find the most recent privacy policy on our website. By using the Will G Remit website and services after such changes become effective, you agree to periodically check this page.
Contacting Will G Remit
If you have any further questions concerning our privacy policy, how your personal information is processed, or how to exercise your legal rights to access, correction, or objection, you may contact us directly at:
Will G Remit
423 Kingsbury Road,
London,
NW9 9DT
Tel: 020 8200 2000
Email Address: info@willgremit.com
We will address your request promptly.